Referenzgeschäftsprozesse und Strategien im E-Commerce
Home
Strategies
Processes
Workflows
Glossary
08.07.2021
Overview of processes
Customer Relations
Diese Seite auf Deutsch
Collection
Customer Relations
Customer Relations: Overview
Acquire Generic Customer Contact Data
Acquire Customer Contact Data
Acquire Personalised Customer Contact Data
Reception of a Delivery
Order processing
Payment of Liabilities
Pre-Sales Customer Communication
Initiation and pricing
Service
Procurement
Purpose
-
Business management issues
-
Automation
-
Organisational units
-
Resources
-
Standards
-
Associated processes