Referenzgeschäftsprozesse und Strategien im E-Commerce
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Strategies
Processes
Workflows
Glossary
08.07.2021
Overview of processes
Order shipment
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Collection
Customer Relations
Reception of a Delivery
Order processing
Order acceptance
Recording order specification
Manual order entry
Electronic order entry by customer
Record electronically incoming order
Order handling and shipment
Order handling
Order shipment
Invoicing
Deliver invoice
Payment of Liabilities
Pre-Sales Customer Communication
Initiation and pricing
Service
Procurement
Purpose
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Business management issues
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Automation
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Organisational units
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Resources
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Standards
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Associated processes