Purpose and (strategic) orientation |
Process name | Service |
Objectives | The service processes deal with the administration and handling of service related activites in the after-sales phase. |
Organisational units |
Responsible organisational units | Service |
Supporting organisational units | Distribution |
Executing organisational units | Service, Maintenance, Invoicing |
Required Resources |
Associated processes |
Specialised processes | |
| | Modeler | Lutz Kirchner | Creation date | 17/03/2004 | Last update | 27/03/2004 |
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