Forschungsprojekt ECOMOD

Referenzgeschäftsprozesse und Strategien im E-Commerce

Forschungsgruppe Unternehmensmodellierung
08.07.2021
  Overview of processes Reference business processesDiese Seite auf Deutsch  



 Resources

The following list displays the major resources used for describing the requirements of the different reference processes in this library. Each resource (solution) provides a link to its description (left column). In the right column you can find the corresponding processes.
Resource TitleReference Processes
Merchandise Information SolutionOrder handling
Mobile Data Capture
Acquire Personalised Customer Contact Data
Allocate Directly Needed Goods
Automatic Invoice Checking
Process Invalid Warranty Claim
Acquire Generic Customer Contact Data
Semi-automatic Checking
Handle Service Request
Order acceptance
Full Test
Order handling and shipment
Random Sample Testing
Customer Relations
Semi-automatic Invoice Checking
Invloice Checking
Order shipment
Check Goods
Manual Data Capture
Final negotiation and order placement
Internal Web Server SolutionTender to contract
Electronic order entry by customer
Process Invalid Warranty Claim
English Auction
Handle Service Request
Administer Warranties and Services
Order acceptance
Record electronically incoming order
Manage Warranties and Services
Pricing with product configuration
Deliver invoice
Decide About Warranty Claim
Support demand bundling
Pre-Sales Customer Communication
Search using SW-agents
Order shipment
Perform English Auction
Process Support Request
Secure Web Transaction Support SystemTender to contract
Electronic order entry by customer
Support demand bundling
Perform English Auction
Internal Application Server SolutionTender to contract
Electronic order entry by customer
Process Invalid Warranty Claim
Handle Service Request
Administer Warranties and Services
Manage Warranties and Services
Pricing with product configuration
Deliver invoice
Decide About Warranty Claim
Support demand bundling
Pre-Sales Customer Communication
Search using SW-agents
Perform English Auction
Process Support Request
Electronic business document exchange systemRecord electronically incoming order
Data WarehouseIndividualized offerings
Workflow Support SystemOrder processing
Tender to contract
Order acceptance
Order handling and shipment
Multiple person evaluation
Invoicing
Perform English Auction
Customer Relationship Management SolutionIndividualized offerings
Acquire Personalised Customer Contact Data
Acquire Generic Customer Contact Data
Customer Relations
Financial Management SystemAutomatic Invoice Checking
Semi-automatic Checking
Pay Liability
Semi-automatic Reminder
Automatic Reminder
Semi-automatic Invoice Checking
Transfer of order data to collection
Automatic Checking
Invloice Checking
Invoicing
Inventory Management SolutionMobile Data Capture
Inventarisation Using a Mobile Computer
Allocate Directly Needed Goods
Storing in Random Location
Inventarisation Using a Barcode Reader
Allocate Goods to Storage
Storing in fixed Location
Manual Data Capture